My Work

Relevant Experience & Skills

2008 – Present

Senior Product Manager & Advisor Consultant

Providing product leadership consulting across a wide range of organizations. Combining technical expertise with business acumen to deliver innovative solutions and products that exceed customer needs and drive business growth.

Playing a pivotal role in building scalable user-centric experiences, products, and platforms, by delivering high-impact digital-native solutions that solve business challenges and deliver tangible value, by being desirable, viable, and feasible.

Implemented rapid prototyping and lean design strategies, along with combining Agile Development with continuous discovery through user feedback loops. Improving development efficiency and go-to-market velocity by 30%.

Increased team productivity by 25% by optimizing how user stories and sprints relate to the roadmap and objectives.

  • Driving user insights and opportunities through customer interviews, market trends, and data analysis.
  •  Translating needs into requirements and converting them into actionable, engineering-facing user stories.
  • Driving decision-making and influencing stakeholders using qualitative and quantitative data.
  • Crafting product roadmaps and prioritzing requirements aligned with business objectives.
  • Leading cross-functional teams of up to 24 employees, consultants and outside vendors.
  • Delivering strategic results while consistently achieving tactical wins and providing value through actionable, measurable solutions driven by business objectives.
  • Specialized focus on SaaS, AI/ML, Fintech, and companies tackling emerging tech and data challenges

Data beats opinions

Data is at the core of effective product management. It provides valuable insights into customer behavior, market trends, and competitor analysis. 

Recent Consulting Details

Oct 2020 – July 2023

Business Development Bank of Canada

Senior Product Manager – Advanced Analytics & AI

Led a cross-functional Agile team of 10, focused on creating and launching “zero-to-one” AI/ML-powered products. Enabling and automating intelligent decision-making, improving client engagement and client retention.

Oct 2018 – Feb 2020

Air Canada

Head of Product – Digital & Data Innovation

Led Air Canada’s Digital & Data Product Innovation team, focusing on net-new “zero-to-one” loyalty-based products and ventures. Managed and mentored a cross-functional team of 22 employees and consultants, driving long-term product strategy, product vision, roadmaps, and ensuring alignment with business objectives.

Sept 2017 – July 2018

McKesson Canada

Senior Product Manager & Advisor

Led the development and launch of the DIEM Premium Care App, a patient engagement and prescription management mobile app. Achieved a strong initial adoption rate and a 45% MoM growth rate in the first six months.

April 2016 – Sept 20116

UNICEF

Product Manager & Advisor

Led the MVP development of a new multilingual CMS platform, increasing publishing and communication efficiency by 60% and reducing reliance on IT by 35% within six months. Built the CMS on the Acquia Cloud platform to centralize and streamline all of UNICEF’s digital assets and operations across its global network.

July 2015 – Feb 2016

Cogeco Cable Canada

Product Manager & Advisor

Led the development of a new corporate-wide CMS platform, increasing product content and marketing operational efficiency by 45% and reducing maintenance costs by 30% within six months by centralizing all digital assets and operations on the Acquia Cloud.

May 2015 – Aug 2015

SubZero Wolf

Product Manager – Mobile App Development

Internet of Things mobile app development. Discovery, planning and management of the iOS app development. An iOS app to enable control of Sub-Zero household appliances over the Internet and Bluetooth.

Jan 2014 – Dec 2014

Ivanhoe Cambridge

Senior Digital Product Owner & Analyst

Planning and management of the new web-responsive re-design and development of the corporate-wide employee portal. Built on the newly deployed Sharepoint 2013 platform.

July 2012 – Dec 2013

Adare Pharmaceuticals

Senior Digital Project Director & Advisor

Discovery & requirements gathering aimed at understanding Aptalis’ current digital ecosystem, along with identifying priorities and opportunities. Establish a framework to guide the development of a new global CMS and responsive web site redesign.

Passionate about building products that improve how people live, play and work.